# Issues While Playing the Game

###### If you are having issues when playing the game use the link below that best describes the issue you are having. These are the troubleshooting tasks that EA Technical Support Reps use to solve the majority of these types of issues.

###### Video Issues

###### Audio Issues

###### Errors

###### Crashing: Game quits or returns to Windows

###### Lock Ups: Game freezes and becomes unresponsive

###### Poor Performance: Game is choppy or slow to respond

Controller Does Not Work: Troubles with gamepad or joystick.

EA Tech Tip: | Resolutions to common problems can also be found on our web site at http://techsupport.ea.com