# Installation Troubleshooting

The following section of this help troubleshooting manual will guide you through common problems that occur when installing our games. Issues have been arranged into the following categories:

Pre-Install Preparation: Follow these steps before starting your install.

###### Requirements Issues: Are you receiving prompts that your system does not have the hardware to run the game? Are you receiving messages that you are missing something or are having a software conflict.

###### Media Issues: Is the CDROM not being read properly? Are you being prompted to insert a disk?

###### Issues After Install: Windows looks different? Game won't start?

EA Tech Tip: | The first step of any install problem is to make sure that there are no scratches or smudges on the disc.