<!doctype HTML public "-//W3C//DTD HTML 4.0 Frameset//EN">

<html>

<head>
<title>Crash Issues</title>
<meta http-equiv="content-type" content="text/html; charset=windows-1252">
<meta name="generator" content="RoboHelp by eHelp Corporation www.ehelp.com">
<link rel="stylesheet" href="default_ns.css"><script type="text/javascript" language="JavaScript" title="WebHelpSplitCss">
<!--
if (navigator.appName !="Netscape")
{   document.write("<link rel='stylesheet' href='default.css'>");}
//-->
</script>
<style type="text/css">
<!--
table.whs1 { x-cell-content-align:top; float:aligncenter; width:90%; border-spacing:0px; }
col.whs2 { width:6.232%; }
col.whs3 { width:93.768%; }
tr.whs4 { x-cell-content-align:top; height:23px; }
td.whs5 { width:6.232%; padding-right:0px; padding-left:0px; background-color:#000000; border-bottom-style:Solid; border-bottom-width:2px; }
img_whs6 { border:none; width:38px; height:22px; float:none; border-style:none; }
td.whs7 { width:93.768%; padding-right:10px; padding-left:10px; x-cell-content-align:center; border-bottom-style:Solid; border-bottom-width:2px; background-color:#000000; }
p.whs8 { font-size:12pt; font-weight:bold; }
col.whs9 { width:100%; }
tr.whs10 { x-cell-content-align:top; height:712px; }
td.whs11 { width:100%; padding-right:10px; padding-left:10px; background-color:#2874c7; }
p.whs12 { font-family:Tahoma, sans-serif; color:#ffffff; font-size:10pt; font-weight:normal; }
p.whs13 { font-family:Tahoma, sans-serif; color:#ffffff; font-size:10pt; x-text-underline:Off; font-weight:bold; text-decoration:none; }
p.whs14 { font-family:Tahoma, sans-serif; color:#ffffff; font-size:10pt; font-weight:normal; x-text-underline:Off; text-decoration:none; }
table.whs15 { x-cell-content-align:top; width:100%; border-spacing:0px; }
col.whs16 { width:4.246%; }
col.whs17 { width:95.754%; }
tr.whs18 { x-cell-content-align:top; }
td.whs19 { width:4.246%; padding-right:0px; padding-left:0px; border-left-style:None; border-left-color:#000000; border-left-width:1px; border-right-style:None; border-right-color:#000000; border-right-width:1px; border-bottom-width:1px; border-bottom-color:#000000; border-bottom-style:None; border-top-width:1px; border-top-color:#000000; border-top-style:None; }
img_whs20 { border:none; width:22px; height:20px; float:none; border-style:none; }
td.whs21 { width:95.754%; padding-right:10px; padding-left:10px; border-top-style:None; border-top-color:#000000; border-top-width:1px; border-right-width:1px; border-right-color:#000000; border-right-style:None; border-bottom-style:None; border-bottom-color:#000000; border-bottom-width:1px; }
p.whs22 { font-family:Tahoma, sans-serif; color:#ffffff; font-size:10pt; x-text-underline:Normal; font-weight:bold; text-decoration:underline; }
td.whs23 { width:4.246%; padding-right:0px; padding-left:0px; border-left-style:None; border-left-color:#000000; border-left-width:1px; border-right-style:None; border-right-color:#000000; border-right-width:1px; border-bottom-width:1px; border-bottom-color:#000000; border-bottom-style:None; }
td.whs24 { width:95.754%; padding-right:10px; padding-left:10px; border-right-width:1px; border-right-color:#000000; border-right-style:None; border-bottom-style:None; border-bottom-color:#000000; border-bottom-width:1px; }
p.whs25 { font-weight:bold; }
hr.whs26 { float:aligncenter; }
p.whs27 { x-text-underline:Normal; font-weight:bold; text-decoration:underline; }
-->
</style><script type="text/javascript" language="JavaScript" title="WebHelpInlineScript">
<!--
function reDo() {
  if (innerWidth != origWidth || innerHeight != origHeight)
     location.reload();
}
if ((parseInt(navigator.appVersion) == 4) && (navigator.appName == "Netscape")) {
	origWidth = innerWidth;
	origHeight = innerHeight;
	onresize = reDo;
}
onerror = null; 
//-->
</script>
<style type="text/css">
<!--
div.WebHelpPopupMenu { position:absolute; left:0px; top:0px; z-index:4; visibility:hidden; }
-->
</style><script type="text/javascript" language="javascript1.2" src="whmsg.js"></script>
<script type="text/javascript" language="javascript" src="whver.js"></script>
<script type="text/javascript" language="javascript1.2" src="whproxy.js"></script>
<script type="text/javascript" language="javascript1.2" src="whutils.js"></script>
<script type="text/javascript" language="javascript1.2" src="whtopic.js"></script>
</head>
<body><script type="text/javascript" language="javascript1.2">
<!--
if (window.gbWhTopic)
{
	if (window.addTocInfo)
	{
	addTocInfo("Installation\nécraser");
addButton("show",BTN_TEXT,"Montrer","","","","",0,0,"","","");

	}
	if (window.writeBtnStyle)
		writeBtnStyle();

	if (window.writeIntopicBar)
		writeIntopicBar(1);

	if (window.setRelStartPage)
	{
	setRelStartPage("EA_Help_Fr.htm");

		autoSync(1);
		sendSyncInfo();
		sendAveInfoOut();
	}
}
else
	if (window.gbIE4)
		document.location.reload();
//-->
</script>
<p>&nbsp;</p>

<div align=center>
<table x-use-null-cells cellspacing="0" width="90%" class="whs1">
<col class="whs2">
<col class="whs3">

<tr valign="top" class="whs4">
<td colspan="1" rowspan="1" bgcolor="#000000" width="6.232%" class="whs5">
<p><img src="badge.gif" x-maintain-ratio="TRUE" width="38px" height="22px" border="0" class="img_whs6"></td>
<td bgcolor="#000000" valign="middle" width="93.768%" class="whs7">
<p class="whs8"><span style="font-size: 12pt; font-weight: bold;"><font size=3 style="font-size:12pt;"><B>écraser</B></font></span></td></tr>
</table>
</div>
<div align=center>
<table x-use-null-cells cellspacing="0" width="90%" class="whs1">
<col class="whs9">

<tr valign="top" class="whs10">
<td bgcolor="#2874C7" width="100%" class="whs11">
<p class="whs12">&nbsp;</p>
<p class="whs13">Le 
 processus d'installation s'interrompt toujours au même point.</p>
<p class="whs13">&nbsp;</p>
<p class="whs14">Voici 
 quelques solutions à ce problème :</p>
<p class="whs14">&nbsp;</p>
<table x-use-null-cells cellspacing="0" width="100%" class="whs15">
<col class="whs16">
<col class="whs17">

<tr valign="top" class="whs18">
<td colspan="1" rowspan="1" width="4.246%" class="whs19">
<p><img src="go.jpg" x-maintain-ratio="TRUE" width="22px" height="20px" border="0" class="img_whs20"></td>
<td colspan="1" rowspan="1" width="95.754%" class="whs21">
<p class="whs22"><span 
 style="font-family: Tahoma, sans-serif;
		color: #ffffff;
		font-size: 10pt;
		x-text-underline: Normal;
		font-weight: bold;
		/*begin!kadov{{*/ text-decoration: underline; /*}}end!kadov*/ "><font size=2 color=white style="font-size:10.000000pt;"><U><B><a 
 href="Ending_background_tasks.htm"
	target=_self>Fermer les applications d'arrière-plan</a></B></U></font></span></td></tr>

<tr valign="top" class="whs18">
<td colspan="1" rowspan="1" width="4.246%" class="whs23">
<p><img src="go.jpg" x-maintain-ratio="TRUE" width="22px" height="20px" border="0" class="img_whs20"></td>
<td colspan="1" rowspan="1" width="95.754%" class="whs24">
<p class="whs25"><span style="x-text-underline: Normal; /*begin!kadov{{*/ text-decoration: underline; /*}}end!kadov*/ "><U><a 
 href="Cleaning_your_CD_DVD.htm"
	target=_self>S'assurer que le CD/DVD est propre</a></U></span></td></tr>

<tr valign="top" class="whs18">
<td colspan="1" rowspan="1" width="4.246%" class="whs23">
<p><img src="go.jpg" x-maintain-ratio="TRUE" width="22px" height="20px" border="0" class="img_whs20"></td>
<td colspan="1" rowspan="1" width="95.754%" class="whs24">
<p class="whs22"><span 
 style="font-family: Tahoma, sans-serif;
		color: #ffffff;
		font-size: 10pt;
		x-text-underline: Normal;
		font-weight: bold;
		/*begin!kadov{{*/ text-decoration: underline; /*}}end!kadov*/ "><font size=2 color=white style="font-size:10.000000pt;"><U><B><a 
 href="Hard_Drive_space.htm"
	target=_self>S'assurer qu'il y a suffisamment d'espace libre sur le 
 disque dur</a></B></U></font></span></td></tr>

<tr valign="top" class="whs18">
<td colspan="1" rowspan="1" width="4.246%" class="whs23">
<p><img src="go.jpg" x-maintain-ratio="TRUE" width="22px" height="20px" border="0" class="img_whs20"></td>
<td colspan="1" rowspan="1" width="95.754%" class="whs24">
<p class="whs22"><span 
 style="font-family: Tahoma, sans-serif;
		color: #ffffff;
		font-size: 10pt;
		x-text-underline: Normal;
		font-weight: bold;
		/*begin!kadov{{*/ text-decoration: underline; /*}}end!kadov*/ "><font size=2 color=white style="font-size:10.000000pt;"><U><B><a 
 href="Emptying_Temporary_Files.htm"
	target=_self>Supprimer les fichiers temporaires</a></B></U></font></span></td></tr>
</table>
<p>&nbsp;</p>

<hr class="whs26">

<p class="whs14">&nbsp;</p>
<p class="whs13">Le 
 processus d'installation s'interrompt et j'obtiens un message d'erreur.</p>
<p class="whs13">&nbsp;</p>
<p class="whs14">Ce 
 problème peut avoir plusieurs causes, identifiables grâce au message d'erreur 
 qui s'affiche. Si vous obtenez un message d'erreur relatif au transfert 
 des données ou à la lecture du disque, c'est sans doute que le problème 
 provient du disque lui-même. Essayez de le nettoyer, d'utiliser un autre 
 lecteur si vous en avez plusieurs, ou encore d'installer le jeu sur un 
 autre ordinateur. Si vous obtenez un message d'erreur de page non valide, 
 essayez de fermer les programmes en cours en même temps que le programme 
 d'installation. &nbsp;</p>
<p class="whs14">&nbsp;</p>
<p class="whs14">&nbsp;</p>
<table x-use-null-cells cellspacing="0" width="100%" class="whs15">
<col class="whs16">
<col class="whs17">

<tr valign="top" class="whs18">
<td colspan="1" rowspan="1" width="4.246%" class="whs19">
<p><img src="go.jpg" x-maintain-ratio="TRUE" width="22px" height="20px" border="0" class="img_whs20"></td>
<td colspan="1" rowspan="1" width="95.754%" class="whs21">
<p class="whs22"><span 
 style="font-family: Tahoma, sans-serif;
		color: #ffffff;
		font-size: 10pt;
		x-text-underline: Normal;
		font-weight: bold;
		/*begin!kadov{{*/ text-decoration: underline; /*}}end!kadov*/ "><font size=2 color=white style="font-size:10.000000pt;"><U><B><a 
 href="Ending_background_tasks.htm"
	target=_self>Fermer les applications d'arrière-plan</a></B></U></font></span></td></tr>

<tr valign="top" class="whs18">
<td colspan="1" rowspan="1" width="4.246%" class="whs23">
<p><img src="go.jpg" x-maintain-ratio="TRUE" width="22px" height="20px" border="0" class="img_whs20"></td>
<td colspan="1" rowspan="1" width="95.754%" class="whs24">
<p class="whs25"><span style="x-text-underline: Normal; /*begin!kadov{{*/ text-decoration: underline; /*}}end!kadov*/ "><U><a 
 href="Cleaning_your_CD_DVD.htm"
	target=_self>S'assurer que le CD/DVD est propre</a></U></span></td></tr>

<tr valign="top" class="whs18">
<td colspan="1" rowspan="1" width="4.246%" class="whs23">
<p><img src="go.jpg" x-maintain-ratio="TRUE" width="22px" height="20px" border="0" class="img_whs20"></td>
<td colspan="1" rowspan="1" width="95.754%" class="whs24">
<p class="whs22"><span 
 style="font-family: Tahoma, sans-serif;
		color: #ffffff;
		font-size: 10pt;
		x-text-underline: Normal;
		font-weight: bold;
		/*begin!kadov{{*/ text-decoration: underline; /*}}end!kadov*/ "><font size=2 color=white style="font-size:10.000000pt;"><U><B><a 
 href="Hard_Drive_space.htm"
	target=_self>S'assurer qu'il y a suffisamment d'espace libre sur le 
 disque dur</a></B></U></font></span></td></tr>

<tr valign="top" class="whs18">
<td colspan="1" rowspan="1" width="4.246%" class="whs23">
<p><img src="go.jpg" x-maintain-ratio="TRUE" width="22px" height="20px" border="0" class="img_whs20"></td>
<td colspan="1" rowspan="1" width="95.754%" class="whs24">
<p class="whs22"><a 
 href="Emptying_Temporary_Files.htm"
	target=_self>Supprimer les fichiers temporaires</a></td></tr>

<tr valign="top" class="whs18">
<td colspan="1" rowspan="1" width="4.246%" class="whs23">
<p><img src="go.jpg" x-maintain-ratio="TRUE" width="22px" height="20px" border="0" class="img_whs20"></td>
<td colspan="1" rowspan="1" width="95.754%" class="whs24">
<p class="whs22"><span 
 style="font-family: Tahoma, sans-serif;
		color: #ffffff;
		font-size: 10pt;
		x-text-underline: Normal;
		font-weight: bold;
		/*begin!kadov{{*/ text-decoration: underline; /*}}end!kadov*/ "><font size=2 color=white style="font-size:10.000000pt;"><U><B><a 
 href="Warranty.htm"
	target=_self>Informations sur la garantie</a></B></U></font></span></td></tr>
</table>
<p>&nbsp;</p>

<hr class="whs26">

<p class="whs14">&nbsp;</p>
<p class="whs13">Le 
 processus d'installation est très long.</p>
<p class="whs13">&nbsp;</p>
<p class="whs14">En 
 raison de leur volume, certains jeux nécessitent un temps d'installation 
 assez long. Avant de considérer le temps d'installation comme anormalement 
 long, assurez-vous que vous avez laissé suffisamment de temps à votre 
 ordinateur pour terminer l'installation. Assurez-vous que votre ordinateur 
 est bien inactif avant de rechercher des solutions. Regardez si les témoins 
 du disque dur et du lecteur de CD-ROM/DVD-ROM clignotent, vérifiez l'activité 
 des lecteurs (en écoutant le bruit du moteur) et, surtout, consultez les 
 indicateurs de progrès de l'installation pour voir s'ils évoluent. Si 
 le processus d'installation est toujours aussi lent ou s'il semble ne 
 pas répondre, essayez les actions suivantes :</p>
<p class="whs14">&nbsp;</p>
<table x-use-null-cells cellspacing="0" width="100%" class="whs15">
<col class="whs16">
<col class="whs17">

<tr valign="top" class="whs18">
<td colspan="1" rowspan="1" width="4.246%" class="whs19">
<p><img src="go.jpg" x-maintain-ratio="TRUE" width="22px" height="20px" border="0" class="img_whs20"></td>
<td colspan="1" rowspan="1" width="95.754%" class="whs21">
<p class="whs25"><span style="x-text-underline: Normal; /*begin!kadov{{*/ text-decoration: underline; /*}}end!kadov*/ "><U><a 
 href="CD_DVD_Troubleshooting.htm"
	target=_self>Résoudre les problèmes de CD/DVD</a></U></span></td></tr>

<tr valign="top" class="whs18">
<td colspan="1" rowspan="1" width="4.246%" class="whs23">
<p><img src="go.jpg" x-maintain-ratio="TRUE" width="22px" height="20px" border="0" class="img_whs20"></td>
<td colspan="1" rowspan="1" width="95.754%" class="whs24">
<p class="whs27"><span 
 style="font-family: Tahoma, sans-serif;
		color: #ffffff;
		font-size: 10pt;
		x-text-underline: Normal;
		font-weight: bold;
		/*begin!kadov{{*/ text-decoration: underline; /*}}end!kadov*/ "><font size=2 color=white style="font-size:10.000000pt;"><U><B><a 
 href="Ending_background_tasks.htm"
	target=_self>Fermer les applications d'arrière-plan</a></B></U></font></span></td></tr>
</table>
<p class="whs14">&nbsp;</td></tr>
</table>
</div>

<script type="text/javascript" language="javascript1.2">
<!--
if (window.writeIntopicBar)
	writeIntopicBar(0);
//-->
</script>
</body>
</html>
