# Video Issues

If you are experiencing graphical corruptions or poor video quality follow the steps below.

Make sure that your video card meets the game's minimum requirements.

Check Minimum Requirements

Try adjusting the game's options. Your game likely has an options menu where you can try reducing settings to see if the issue improves. Lowering items such as Resolution and Detail in your game's option menu could help.

Ensure that your video card's drivers are up to date. Video drivers are available from your card manufacturer's web site. A list of manufacturers with links to their web sites can be found here. To find out what type of card you have you can refer to the EA Help analysis or open the DirectX diagnostic tool by selecting Start and Run then typing dxdiag dxdiag.exe, or DirectX Diagnostic is a tool that will allow you to get important information about your computer.. More on updating drivers

Ensure that you have the latest version of DirectX installed. Your game will have included the version of DirectX that it needs to run. You can also obtain the latest version of DirectX at http://www.microsoft.com/directx/.

Try reinstalling DirectX: In some cases the installation of DirectX could be corrupted or have errors. Download and install a fresh copy of it from Microsoft's web site at http://www.microsoft.com/directx/.

EA Tech Tip: | Always make sure you video card is within the game's requirements and that it's drivers are up to date.