| Error Message

The Splash screen comes up then I get an error message. If you are receiving an error message after you try and launch the game please try the following suggestions to help get the game running.

| Close background applications
| Update the driver for your video card

EA Help: If this fails to resolve the issue, take a look at the “Details” of the error message. Often there will be reference to a file that is causing the issue. Sometimes it can be linked to another program on the system that need not be installed or running at the time of playing the game. A search for this file will give you an idea of what it is. You can then disable or uninstall this program if possible.