Parental Control Help
Why is this game prompting me for a PIN?
This game is restricted based on your current Parental Control settings. You or someone on this PC has used the Game Console to activate Parental Controls, and set a PIN to limit access to certain games. You must enter your PIN in order to play this game as it may contain content deemed inappropriate for unauthorized users.
I forgot my PIN. How do I reset it?
You can reset the PIN and change your Parental Control settings using the Game Console. After opening the console, click the "Parental Controls" link on the left side of the window. If you do not remember your current PIN, please contact Customer Support for assistance. After the PIN is reset, you can set a new PIN, or choose which games are allowed or restricted based on their rating, game type, or on an individual basis.
I don't have the Game Console. Where can I get it?
You can download the game console by going to our website. Once you download the Game Console, you can go to the Parental Controls screen and change or reset your PIN to allow access to this game.